1. Introduction

Transcribe AI (“we,” “our,” “the Service”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, username, display name
Audio/Video Files: Files you upload for transcription
Transcripts: Text generated from your audio/video files
User Preferences: Language settings, export preferences

2.2 Automatically Collected Information

Usage Data: Transcription minutes used, feature usage
Technical Data: IP address, browser type, device information
Cookies: Session identifiers for guest users
Browser Fingerprint: For guest user tracking and abuse prevention

3. How We Use Your Information

We use your information to:

Provide transcription services
Manage user accounts and authentication
Enforce usage limits and prevent abuse
Improve service quality and features
Send service-related communications
Comply with legal obligations

4. Data Processing

4.1 Transcription Processing

Your audio/video files are:

Transmitted securely for processing
Stored temporarily during transcription
Deleted according to your account tier’s retention policy

4.2 Translation Processing

When using translation features:

Text is sent to our partners for translation
No permanent copy is retained

5. Data Storage

5.1 Storage Locations

Local Storage: Our server
Cloudflare R2: Cloud storage

5.2 Data Retention

User Type	Transcript Retention	Audio File Retention
Guest	Not saved	Deleted immediately after processing
Registered	7 days	7 days
Basic	90 days	90 days
Premium	Unlimited	Unlimited

6. Data Sharing

6.1 Third-Party Services

We are partners with following:

AssemblyAI, DeepL, OpenAI, Cloudflare.

6.2 Legal Requirements

We may disclose information when required by law or to protect rights and safety.

7. Security Measures

We implement security measures including:

Secure file upload with validation
Encrypted data transmission (HTTPS)
Access controls and authentication
Regular security updates
Protected file storage directories

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your transcripts
Opt-out of non-essential communications

9. Cookies and Tracking

9.1 Essential Cookies

Session Cookies: Maintain user sessions

9.2 Tracking Prevention

We use browser fingerprinting for guests to:

Enforce usage limits
Prevent abuse and fraud
Maintain service quality

10. Children’s Privacy

The Service is not intended for users under 13. We do not knowingly collect data from children.

11. International Data Transfers

Your data may be processed in countries with different privacy laws. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this policy periodically. Check the “Effective Date” for the latest version.

13. Contact Us

For privacy concerns or questions:

Email: [email protected]